Privacy Policy - SkoolStats

Effective Date: June 09, 2025

This Privacy Policy describes how SkoolStats ("we," "our," or "us") collects, uses, and protects your personal information when you use our service that provides insights and information about courses on the Skool platform ("Service").

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide to us, including:

Account Information: Email address, username, and password when you create an account
Payment Information: Billing details processed through our payment processors (we do not store credit card information directly)
Communication Data: Information in emails, support tickets, or other communications with us
Profile Information: Any additional profile details you choose to provide

1.2 Information We Collect Automatically

When you use our Service, we automatically collect:

Technical Data: IP address, browser type, device information, operating system
Usage Data: Pages visited, features used, time spent on our Service, click patterns
Performance Data: Service performance metrics, error logs, and diagnostic information
Cookies and Tracking: Data collected through cookies and similar tracking technologies

1.3 Third-Party Information

We collect publicly available information from third-party platforms, specifically:

Skool Platform Data: Publicly accessible course information, community metrics, and performance data
Public Course Data: Course titles, descriptions, member counts, and other publicly available statistics
Community Analytics: Publicly visible community engagement metrics and trends

Important: We only collect publicly available information and do not access private, restricted, or confidential data from any third-party platform.

2. How We Use Your Information

2.1 Service Provision

We use your information to:

Provide and maintain our Service
Process payments and manage your account
Deliver the insights and analytics you've purchased
Authenticate your identity and secure your account

2.2 Service Improvement

We use your information to:

Analyze usage patterns to improve our Service
Develop new features and functionality
Optimize service performance and user experience
Conduct research and analytics about our Service usage

2.3 Communication

We use your information to:

Send important service notifications and updates
Respond to your inquiries and support requests
Provide customer service and technical support
Send administrative information about your account

2.4 Legal and Security

We use your information to:

Comply with legal obligations and regulatory requirements
Protect against fraud, abuse, and security threats
Enforce our Terms and Conditions
Resolve disputes and prevent prohibited activities

3. Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing your personal information includes:

Contract Performance: Processing necessary to provide our Service and fulfill our contract with you
Legitimate Interests: Improving our Service, preventing fraud, and ensuring security
Legal Compliance: Complying with applicable laws and regulations
Consent: When you explicitly consent to specific processing activities

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

Payment processing
Data hosting and storage
Technical infrastructure
Customer support services
Analytics and performance monitoring

4.2 Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

Comply with legal process, court orders, or government requests
Protect our rights, property, or safety
Protect the rights, property, or safety of our users or others
Investigate fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 Aggregated Data

We may share aggregated, anonymized data that cannot identify you personally with third parties for research, analytics, or business purposes.

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication systems
Employee training on data protection practices

5.2 Data Breach Response

In the event of a data breach that may affect your personal information, we will:

Notify affected users within 72 hours when feasible
Report the breach to relevant authorities as required by law
Take immediate steps to contain and remediate the breach
Provide guidance on protective measures you can take

5.3 Limitations

While we implement strong security measures, no system is completely secure. We cannot guarantee absolute security of your information.

6. Data Retention

6.1 Retention Periods

We retain your personal information for as long as necessary to:

Provide our Service to you
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records as required by law

6.2 Account Deletion

When you delete your account or request data deletion, we will:

Delete your personal information within 30 days
Retain certain information as required by law
Maintain anonymized data for analytics purposes

7. Your Privacy Rights

7.1 General Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent where applicable

7.2 GDPR Rights (EU Users)

If you are located in the European Union, you have additional rights under GDPR:

Right to Access: Request a copy of your personal information
Right to Rectification: Correct inaccurate or incomplete information
Right to Erasure: Request deletion of your personal information
Right to Restrict Processing: Limit how we use your information
Right to Data Portability: Receive your information in a portable format
Right to Object: Object to processing based on legitimate interests

7.3 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act:

Right to Know: Know what personal information we collect and how we use it
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
Right to Non-Discrimination: Not be discriminated against for exercising your rights

7.4 Exercising Your Rights

To exercise your privacy rights, contact us at alexander0402112@gmail.com. We will respond to your request within:

30 days for GDPR requests
45 days for CCPA requests
We may extend these periods by an additional 30 days if necessary

8. Cookies and Tracking Technologies

8.1 Types of Cookies

We use the following types of cookies:

Essential Cookies: Necessary for basic site functionality
Performance Cookies: Help us understand how users interact with our Service
Functional Cookies: Enable enhanced features and personalization
Analytics Cookies: Provide insights into Service usage and performance

8.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use our Service.

8.3 Third-Party Tracking

We may use third-party analytics services that collect information about your use of our Service across different websites and services.

9. International Data Transfers

9.1 Cross-Border Transfers

Your information may be transferred to and processed in countries other than your residence, including the United States.

9.2 Transfer Safeguards

When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses approved by relevant authorities
Adequacy decisions by competent authorities
Your explicit consent to the transfer

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

11. Third-Party Links and Services

Our Service may contain links to third-party websites or services. This Privacy Policy does not apply to third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

12.1 Policy Updates

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated policy on our website
Updating the effective date
Sending email notifications for significant changes
Providing in-app notifications where appropriate

12.2 Continued Use

Your continued use of our Service after policy changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

13.1 Privacy Questions

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: alexander0402112@gmail.com

13.2 Data Protection Officer

For GDPR-related inquiries, you may contact our privacy team at the same email address.

13.3 Response Time

We aim to respond to all privacy inquiries within 5 business days.

14. Jurisdiction and Compliance

This Privacy Policy is governed by the laws of Delaware, United States, and is designed to comply with:

General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
Other applicable data protection laws

Last Updated: June 09, 2025

By using SkoolStats, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

Effective Date: June 09, 2025

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide to us, including:

Account Information: Email address, username, and password when you create an account
Payment Information: Billing details processed through our payment processors (we do not store credit card information directly)
Communication Data: Information in emails, support tickets, or other communications with us
Profile Information: Any additional profile details you choose to provide

1.2 Information We Collect Automatically

When you use our Service, we automatically collect:

Technical Data: IP address, browser type, device information, operating system
Usage Data: Pages visited, features used, time spent on our Service, click patterns
Performance Data: Service performance metrics, error logs, and diagnostic information
Cookies and Tracking: Data collected through cookies and similar tracking technologies

1.3 Third-Party Information

We collect publicly available information from third-party platforms, specifically:

Skool Platform Data: Publicly accessible course information, community metrics, and performance data
Public Course Data: Course titles, descriptions, member counts, and other publicly available statistics
Community Analytics: Publicly visible community engagement metrics and trends

Important: We only collect publicly available information and do not access private, restricted, or confidential data from any third-party platform.

2. How We Use Your Information

2.1 Service Provision

We use your information to:

Provide and maintain our Service
Process payments and manage your account
Deliver the insights and analytics you've purchased
Authenticate your identity and secure your account

2.2 Service Improvement

We use your information to:

Analyze usage patterns to improve our Service
Develop new features and functionality
Optimize service performance and user experience
Conduct research and analytics about our Service usage

2.3 Communication

We use your information to:

Send important service notifications and updates
Respond to your inquiries and support requests
Provide customer service and technical support
Send administrative information about your account

2.4 Legal and Security

We use your information to:

Comply with legal obligations and regulatory requirements
Protect against fraud, abuse, and security threats
Enforce our Terms and Conditions
Resolve disputes and prevent prohibited activities

3. Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing your personal information includes:

Contract Performance: Processing necessary to provide our Service and fulfill our contract with you
Legitimate Interests: Improving our Service, preventing fraud, and ensuring security
Legal Compliance: Complying with applicable laws and regulations
Consent: When you explicitly consent to specific processing activities

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

Payment processing
Data hosting and storage
Technical infrastructure
Customer support services
Analytics and performance monitoring

4.2 Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

Comply with legal process, court orders, or government requests
Protect our rights, property, or safety
Protect the rights, property, or safety of our users or others
Investigate fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 Aggregated Data

We may share aggregated, anonymized data that cannot identify you personally with third parties for research, analytics, or business purposes.

5. Data Security

5.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication systems
Employee training on data protection practices

5.2 Data Breach Response

In the event of a data breach that may affect your personal information, we will:

Notify affected users within 72 hours when feasible
Report the breach to relevant authorities as required by law
Take immediate steps to contain and remediate the breach
Provide guidance on protective measures you can take

5.3 Limitations

While we implement strong security measures, no system is completely secure. We cannot guarantee absolute security of your information.

6. Data Retention

6.1 Retention Periods

We retain your personal information for as long as necessary to:

Provide our Service to you
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records as required by law

6.2 Account Deletion

When you delete your account or request data deletion, we will:

Delete your personal information within 30 days
Retain certain information as required by law
Maintain anonymized data for analytics purposes

7. Your Privacy Rights

7.1 General Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to certain processing activities
Withdraw consent where applicable

7.2 GDPR Rights (EU Users)

If you are located in the European Union, you have additional rights under GDPR:

Right to Access: Request a copy of your personal information
Right to Rectification: Correct inaccurate or incomplete information
Right to Erasure: Request deletion of your personal information
Right to Restrict Processing: Limit how we use your information
Right to Data Portability: Receive your information in a portable format
Right to Object: Object to processing based on legitimate interests

7.3 CCPA Rights (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act:

Right to Know: Know what personal information we collect and how we use it
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
Right to Non-Discrimination: Not be discriminated against for exercising your rights

7.4 Exercising Your Rights

To exercise your privacy rights, contact us at alexander0402112@gmail.com. We will respond to your request within:

30 days for GDPR requests
45 days for CCPA requests
We may extend these periods by an additional 30 days if necessary

8. Cookies and Tracking Technologies

8.1 Types of Cookies

We use the following types of cookies:

Essential Cookies: Necessary for basic site functionality
Performance Cookies: Help us understand how users interact with our Service
Functional Cookies: Enable enhanced features and personalization
Analytics Cookies: Provide insights into Service usage and performance

8.2 Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use our Service.

8.3 Third-Party Tracking

We may use third-party analytics services that collect information about your use of our Service across different websites and services.

9. International Data Transfers

9.1 Cross-Border Transfers

Your information may be transferred to and processed in countries other than your residence, including the United States.

9.2 Transfer Safeguards

When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses approved by relevant authorities
Adequacy decisions by competent authorities
Your explicit consent to the transfer

10. Children's Privacy

11. Third-Party Links and Services

12. Changes to This Privacy Policy

12.1 Policy Updates

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated policy on our website
Updating the effective date
Sending email notifications for significant changes
Providing in-app notifications where appropriate

12.2 Continued Use

Your continued use of our Service after policy changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

13.1 Privacy Questions

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: alexander0402112@gmail.com

13.2 Data Protection Officer

For GDPR-related inquiries, you may contact our privacy team at the same email address.

13.3 Response Time

We aim to respond to all privacy inquiries within 5 business days.

14. Jurisdiction and Compliance

This Privacy Policy is governed by the laws of Delaware, United States, and is designed to comply with:

General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
Other applicable data protection laws

Last Updated: June 09, 2025

By using SkoolStats, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.